LuzTV

LuzTV (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the LuzTV mobile application and related services.

By using LuzTV, you agree to the collection and use of information in accordance with this Privacy Policy.

We collect information only as necessary to provide and improve our services.

1.1 Information You Provide

• Account Information: When you register, we may collect information such as your email address, username, or other identifiers used to create and manage your account.
• Subscription Information: Information used to identify your membership or subscription status (payment credentials are not stored by us).
• Support Communications: Information you provide when contacting us for customer support.

1.2 Information Collected Automatically

• Device Information: Device model, operating system version, app version.
• Usage Information: Viewing history, favorites, playback preferences, and interaction with app features.
• Log Information: Basic diagnostic and log data used for security, stability, and performance optimization.

1.3 Advertising Information

• We may collect advertising identifiers (such as IDFA), subject to your permission, for the purpose of displaying ads and measuring ad performance.
• Advertising identifiers are not linked to information that directly identifies you.

• Provide account registration, login, and management services
• Enable online streaming and offline playback features
• Maintain playback history and favorites
• Manage subscriptions and membership features
• Display advertisements and analyze their performance
• Improve app functionality, security, and user experience
• Respond to inquiries and provide customer support

We do not sell your personal information.

• Service Providers: Third-party providers who support app operations (such as hosting, analytics, or advertising services), under strict confidentiality obligations.
• Legal Requirements: When required to comply with applicable laws, regulations, or legal processes.
• Business Protection: To protect the rights, property, or safety of LuzTV, our users, or others.

LuzTV may display ads within the app.

• Ads may be provided by third-party advertising partners.
• You may choose whether to allow tracking through Apple’s App Tracking Transparency (ATT) framework.
• If you decline tracking permission, ads may still be shown but will not be personalized.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. When information is no longer needed, it will be deleted or anonymized.

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

Depending on applicable laws, you may have the right to:

• Access, update, or delete your personal information
• Withdraw consent where processing is based on consent
• Request information about how your data is used

You may exercise these rights by contacting us at Rutvikpareek@icloud.com.

LuzTV is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on the relevant policy page. Continued use of LuzTV after changes take effect constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: Rutvikpareek@icloud.com